Introduction: The productivity of teleworkers is greatly impacted by digital competency, mainly through increased productivity, communication, and teamwork. The total impact, however, is largely dependent on efficient management, training, and a friendly digital environment because it also poses problems like information overload and blurring work-life boundaries.
Purpose: The main purpose of the study was to determine the effects of digital competences on productivity of teleworkers in post covid era. A case of staff at Safaricom Limited in Kenya.
Methodology: The study adopted a quantitative research design. The study involved lower, middle and top-level employees at Safaricom Limited in Kenya headquarters. The data collection approach included the distribution of structured questionnaires to respondents. Data was analyzed using descriptive statistics and simple regression.
Findings: The results revealed that digital competences have a positive effect on productivity of teleworkers (r = .907, t = 7.032, p = 0.000). Working online enhances resources efficiency and produces more quantity of output.
Conclusions: Improving digital competencies is not simply a response to the issues brought by the COVID-19 pandemic but also a strategic imperative for sustaining teleworker productivity in the long term.
Keywords: Digital competences, Productivity, Teleworkers, post covid era, Safaricom limited, Kenya.
Citation: Mandag, R., & Chumba, R. (2026). The Effects of Digital Competences on Productivity of Teleworkers in Post Covid Era. A Case of Staff at Safaricom Limited in Kenya. J Business & Eco Insights.,2(1):1-5.