Rivanha Soares Pinto Saraiva

The textual production identifies actions aimed at health services with the help of care protocols with an emphasis on improving population care, the content aimed to analyze the access of the population network to the health system featuring strategic points that integrate structuring theory in the care provided. The theoretical foundation is shaped in current and retrospective productions, establishing a coherent study whose documents used are from reliable sources. The result confirms that there are different actions in the management of assistance policies and that the users of the process involuntarily regularize the relevance of the complexity documented by sectoral interests, where the dominant action filed for use refers to important and confidential data. The gaps in public policies are of great relevance and indicate that the effort is paramount in health care, but the concentration on archived data will avoid future disruptions in the administrative and collaborative sector.

Keywords: Health interaction. Stakeholders. Health protocols.

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